Your Questions, Answered
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Yes, all ASN support workers have the required background checks and insurances to safely support participants.
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We require at least 48 hours’ notice if a shift needs to be cancelled. Cancellations made within 48 hours may incur a cancellation fee
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No, clients can pause or stop supports at any time. We stay flexible as client needs and priorities change.
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We place a strong emphasis on thoughtful matching. We carefully consider interests, goals, and personality when pairing clients with support workers, and we check in regularly with clients, families, and care teams to ensure the relationship is working well. If it’s not the right fit, we’ll work with you to find someone who is.
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Connection often starts with shared interests. Pairing clients with professional artists helps create natural rapport and allows support to centre around creative activities that are genuinely meaningful to the participant.
Working with professional artists also allows clients to take part in meaningful activities that reflect their real interests. Through these experiences, participants can develop skills, confidence, and creative outlets that they can continue to enjoy independently.
Our decades of experience as professional artists in Melbourne allows us to connect you with the city's vibrant creative scene, beyond one-to-one support sessions to assist with longer-term independence.
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Yes. Alongside creative activities, our support workers can assist with a wide range of everyday supports including community access, appointments, and other daily tasks. We have a range of artists who are also experienced carers.
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No, ASN provides non-clinical support and creative engagement rather than therapy services. Our support workers are professional artists and experienced support workers, not registered therapists. This being said, we work closely with occupational therapists and other professionals to support participants in working toward their goals.
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If you have experience in support or youth work, we’d love to hear from you. Send us a short introduction, your resume, and a contact number at info@artistsupportnetwork.org